If you forgot your password, click the “Forgot My Password” link to reset it.

You can also add more details about the return in the text box under the drop down menu but it’s not necessary.

You must re-package the item before you return it.

Once you initiate a refund, you must return the item within 30 days.

If you bought the wrong item, you can cancel the order within 30 minutes of ordering it.

If you didn’t print your return label originally, go to “Orders” then click the “Print Packing Slip” button next to the item that you want to return. [18] X Research source